Which law is leading for us?
What do we not collect?
When you download and use our mobile applications (apps) and our website, you are not required to provide any information to us by registration and we don’t collect any information during the usage of the apps which can be connected to an individual person (also often described as “personal information”). In this case we do not collect or store any personally information such as e-mail address or user name or precise geographical information (meaning more detailed information than the city code which can be obtained from the IP address). In selected apps we offer the ability to extend the functionality using a subscription model by offering so called “in app”-purchases. Connected to these subscriptions, we offering a not obligated possibility to register these purchases at our server connected by a valid email address provided by you as user. This give you the functionality to store and restore the subscription in case of new installation of the app or (limited) installation on another device. We store the email address up to one year after expiration of the last subscription purchase and this email address is only used for the purpose as described in this paragraph. We do not knowingly contact or collect personal information. If you believe we have inadvertently collected such information (especially from children under 13), please contact us so we can remove the information and take proper actions. As it is not our intention to collect and use this kind of information.
What do we collect?
Like many apps and websites, we collect by during by usage of the apps/website non-personal information with using unique temporary valid session identifiers and/or cookies (small files installed by your browser) to anonymously identify your computer or device. By having this information we can further improve our service and apps and deliver to you a better experience. By default for every installed app, we collect and store the following Information when the app is being used:
- Unique Session Identifier (a unique number that lets us separate the learning sessions apart);
- part of the IP Address (the internet address the app uses to connect to the Internet to our website);
- Device type (iPad or Iphone/Ipod, mac, android or windows);
- Product code of the app (technical name of the app);
- Version of the app;
- Language code used in the app;
- Score obtained by the user for a completed exercise in the app